Digital Payments Product Manager Job Vacancy in Mombasa, Kenya – Banking

Job Description

Position:Digital Payments Product Manager

Company:Equity Bank Kenya

Location:Mombasa, Kenya

Experience:5+ years in digital product management, preferably in banking or fintech.

Education:Bachelor’s degree in Business Administration, Finance, Computer Science or related field; Master’s preferred.

Employment Type:Full-time

Industry:Banking

Department:Product Management

Salary:SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Equity Bank Kenya is a leading financial institution in East Africa, recognized for its innovative approach to banking and commitment to financial inclusion. With a robust network of branches and digital channels, Equity Bank serves millions of customers across Kenya and the wider region. The bank’s mission is to empower individuals and businesses through accessible, affordable, and technology‑driven financial solutions. As part of its strategic growth plan, Equity Bank continuously invests in digital transformation, making it a premier destination for professionals seeking dynamic career opportunities in Kenya. This role contributes directly to the bank’s vision of becoming the most customer‑centric digital bank in the market, reinforcing its reputation as a top employer for Kenya Jobs and a catalyst for Career Opportunities in Kenya.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end development, launch, and optimization of Equity Bank’s digital payment solutions, including mobile wallets, QR‑code payments, and API‑based services for merchants. Reporting to the Head of Digital Banking, the incumbent will collaborate with cross‑functional teams—technology, risk, compliance, marketing, and operations—to deliver seamless, secure, and innovative payment experiences that meet the evolving needs of customers and partners. This position plays a pivotal role in driving the bank’s digital revenue streams, enhancing customer satisfaction, and strengthening market competitiveness. For more information, visit Kenya Job Search. The role is a key component of the bank’s Hiring in Kenya strategy, aimed at attracting top talent for Jobs in Kenya.

Key Responsibilities

• Define product vision, strategy, and roadmap for digital payment offerings aligned with business objectives.
• Conduct market research, competitive analysis, and customer insights to identify opportunities and prioritize features.
• Lead agile product development cycles, working closely with engineering, design, and QA teams to deliver high‑quality releases.
• Collaborate with risk and compliance departments to ensure all solutions meet regulatory standards and security requirements.
• Develop pricing models, go‑to‑market strategies, and partnership frameworks with merchants, fintechs, and telecom operators.
• Monitor product performance metrics, analyze data, and implement continuous improvement initiatives.
• Prepare business cases, financial forecasts, and executive presentations to secure stakeholder buy‑in.
• Act as the product champion, providing training and support to sales, customer service, and marketing teams.

Required Skills

• Strong understanding of digital payments ecosystems, fintech trends, and banking regulations.
• Proven experience in product management, preferably within banking or financial services.
• Excellent analytical, problem‑solving, and data‑driven decision‑making abilities.
• Effective communication and stakeholder management skills.
• Ability to work in fast‑paced, agile environments and manage multiple priorities.
• Knowledge of API integration, mobile platforms, and cybersecurity best practices.

Education

A Bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or a related discipline is required. A Master’s degree or relevant professional certifications (e.g., PMP, Agile Scrum) are highly desirable.

Experience

Minimum of five (5) years of experience in digital product management, with at least two (2) years focused on payment solutions or fintech products. Experience within a regulated banking environment is an advantage.

Salary

The successful candidate will receive a competitive salary ranging from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. Additional performance‑based incentives may be offered.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Generous paid leave, including annual, sick, and maternity/paternity leave.
• Professional development allowance and tuition reimbursement.
• Employee stock purchase scheme and profit‑sharing options.
• Flexible working arrangements and remote work opportunities.

Training

• Onboarding program covering Equity Bank’s culture, systems, and compliance framework.
• Continuous learning modules on digital banking, product innovation, and leadership.
• Access to industry conferences, webinars, and certification courses.

Working Environment

Equity Bank offers a collaborative, inclusive, and technology‑driven workplace located in the vibrant coastal city of Mombasa. Employees benefit from modern office facilities, state‑of‑the‑art collaboration tools, and a culture that encourages creativity, diversity, and work‑life balance. The bank’s commitment to Employment in Kenya is reflected in its supportive policies and employee resource groups.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the Equity Bank Careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial interview followed by technical assessments and final panel discussions.

Equal Opportunity Statement

Equity Bank Kenya is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. This commitment reinforces our dedication to providing fair Employment in Kenya and fostering a workplace where every individual can thrive.