Digital Payments Product Manager Job Vacancy in Garissa, Kenya – Banking & Finance

Job Description

Position: Digital Payments Product Manager

Company: Equity Bank Kenya

Location: Garissa, Kenya

Experience: 5+ years in digital product management, preferably in payments

Education: Bachelor’s degree in Business, Finance, Computer Science or related field

Employment Type: Full-time

Industry: Banking & Finance

Department: Product Management

Salary: SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Equity Bank Kenya is one of the leading financial institutions in East Africa, renowned for its innovative digital banking solutions and extensive branch network across the country. With a commitment to financial inclusion, the bank serves millions of customers, ranging from small‑scale entrepreneurs to large corporations. Its robust technology platform and customer‑centric culture make Equity Bank a top destination for professionals seeking impactful careers. As part of its strategic expansion, the bank continues to invest heavily in digital payments, positioning itself at the forefront of Kenya Jobs and Career Opportunities in Kenya.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end development and launch of cutting‑edge payment products tailored for the Kenyan market. Reporting to the Head of Digital Banking, you will collaborate with cross‑functional teams to design, test, and scale solutions that enhance customer experience and drive revenue growth. This role is central to Equity Bank’s vision of becoming the most innovative bank in the region, and it offers a unique platform to influence the future of digital finance in Kenya. For more information about the bank’s digital strategy, visit https://kenyajobsearch.com/.

Key Responsibilities

• Define product vision, roadmap, and go‑to‑market strategy for digital payment solutions.
• Conduct market research and competitor analysis to identify emerging trends and customer needs.
• Collaborate with engineering, design, compliance, and marketing teams to deliver product features on time and within budget.
• Manage product lifecycle from concept through launch, monitoring performance metrics and iterating for continuous improvement.
• Ensure regulatory compliance with Central Bank of Kenya guidelines and internal risk policies.
• Lead user testing, gather feedback, and translate insights into actionable product enhancements.
• Prepare business cases, financial models, and performance dashboards for senior leadership.

Required Skills

• Strong understanding of digital payments ecosystems, including mobile money, card payments, and API integrations.
• Proven product management experience in fintech or banking environments.
• Excellent analytical and problem‑solving abilities with data‑driven decision making.
• Effective communication and stakeholder management skills.
• Ability to work in fast‑paced, agile environments and manage multiple priorities.
• Knowledge of Kenyan financial regulations and compliance standards.

Education

A bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or a related discipline is required. Advanced certifications such as Certified Scrum Product Owner (CSPO) or PMP are advantageous.

Experience

Applicants must have a minimum of five years of experience in product management, with at least two years focused on digital payments or fintech solutions. Experience working within Kenyan banks or financial institutions is highly preferred.

Salary

The position offers a competitive salary range of SSP 150,000 to 250,000 per month, complemented by performance‑based bonuses and a comprehensive benefits package.

Benefits

• Health insurance covering employee and dependents.
• Retirement savings plan (Pension).
• Annual performance bonus.
• Paid parental and sick leave.
• Employee stock purchase options.
• Flexible working hours and remote work opportunities.

Training

• Onboarding program covering Equity Bank’s digital ecosystem and compliance framework.
• Continuous professional development courses in fintech, product analytics, and leadership.
• Access to industry conferences and certification sponsorship.

Working Environment

Equity Bank fosters an inclusive, collaborative, and innovative workplace where ideas are encouraged and diversity is celebrated. The Garissa office provides modern facilities, high‑speed internet, and a supportive team culture that aligns with the bank’s mission of empowering communities through technology.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the Equity Bank careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for virtual interviews.

Equal Opportunity Statement

Equity Bank Kenya is an equal opportunity employer. We welcome applications from all qualified individuals regardless of gender, race, religion, disability, or age. Our commitment to diversity strengthens our ability to deliver exceptional services and create a vibrant workplace for all employees.