Job Description

Product Advisor – Carbacid Investments, Nairobi, Kenya

Company Overview

Carbacid Investments is a leading manufacturer and supplier in the commodity chemicals sector, serving industrial, commercial, food processing, healthcare, and manufacturing industries across East Africa. Established in 1961, the company has built a strong reputation for quality products, innovation, and customer-focused solutions.

Carbacid Investments is seeking a knowledgeable and customer-oriented Product Advisor to join its team in Nairobi. This position is ideal for candidates with a chemistry background who are passionate about product support, customer engagement, technical advisory services, and business growth.

Position Details

Job Title: Product Advisor

Company: Carbacid Investments

Location: Nairobi, Kenya

Employment Type: Full-Time

Industry: Basic Materials – Commodity Chemicals

Experience Required: 1–3 Years

Education Required: Diploma in Chemistry, Industrial Chemistry, Chemical Technology, Applied Chemistry, or a related field

Job Summary

The Product Advisor will provide technical product guidance, support customer inquiries, assist sales teams, and promote chemical products across various industries. The successful candidate will help customers identify suitable solutions while maintaining high levels of customer satisfaction and product knowledge.

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Key Responsibilities

• Provide professional product advisory services to customers and distributors.
• Explain product specifications, applications, and benefits.
• Support customer relationship management initiatives.
• Assist the sales team with product demonstrations and presentations.
• Respond to technical inquiries regarding chemical products.
• Conduct market research and competitor analysis.
• Support business development and customer acquisition activities.
• Maintain accurate customer records and product documentation.
• Coordinate with production and quality assurance teams.
• Assist with product launches and promotional campaigns.
• Monitor customer feedback and recommend product improvements.
• Ensure compliance with safety and regulatory standards.

Education Requirements

Required Qualification

• Diploma in:
  • Chemistry
  • Industrial Chemistry
  • Applied Chemistry
  • Chemical Technology
  • Laboratory Science
  • Related discipline

Experience Requirements

Required Experience

• 1–3 years of experience in:
  • Product advisory services
  • Chemical industry operations
  • Technical support
  • Customer service
  • Sales support
  • Product marketing

Candidates with experience in product advisor jobs in Nairobi or chemical industry jobs in Kenya will have an added advantage.

Essential Skills

The ideal candidate should possess expertise in:

• Product Advisory
• Customer Service
• Technical Support
• Chemical Products
• Product Knowledge
• Business Development
• Customer Relationship Management
• Market Analysis
• Product Demonstration
• Sales Support
• Communication Skills
• Quality Assurance
• Industrial Chemistry
• Product Marketing
• Problem Solving
• Client Engagement
• Technical Documentation
• Regulatory Compliance
• Data Analysis
• Relationship Building
• Product Promotion
• Customer Retention
• Market Research
• Technical Communication
• Safety Standards
• Commercial Awareness
• Presentation Skills
• Team Collaboration
• Solution Selling
• Industry Knowledge

These highly searched competencies are valuable for professionals pursuing chemistry jobs in Kenya, technical advisor jobs in Nairobi, and product specialist careers in East Africa.

Salary and Benefits

Estimated Salary

• KES 60,000 – KES 130,000 per month
• Performance-based incentives
• Annual salary reviews

Benefits

• Medical insurance
• Pension scheme
• Paid annual leave
• Employee wellness programs
• Professional development opportunities
• Technical certification support
• Career progression pathways
• Performance recognition initiatives

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Training and Development

Successful candidates will receive training in:

• Chemical product applications
• Customer engagement techniques
• Technical advisory services
• Product presentation skills
• Safety and compliance standards
• Sales and communication strategies
• Industry regulations
• Market development practices

Work Environment

Carbacid Investments offers a collaborative and innovation-driven workplace where employees work closely with technical experts, production teams, quality assurance professionals, and customers.

The role is ideal for candidates interested in product advisor jobs in Nairobi, industrial chemistry jobs in Kenya, technical support jobs in Mombasa, and chemical industry careers in East Africa.

Career Growth Opportunities

The position provides exposure to:

• Chemical Manufacturing
• Technical Product Management
• Industrial Sales Support
• Customer Solutions
• Market Development
• Product Strategy

Professionals searching for jobs in Kenya, jobs in Nairobi, chemistry jobs in Mombasa, technical advisor jobs in Kisumu, product specialist jobs in Nakuru, chemical industry jobs in Eldoret, top jobs in Nairobi, entry-level chemistry jobs in Kenya, customer service jobs in Mombasa, product advisor positions in Kenya, industrial careers in Kisumu, commercial jobs in Nairobi, and technical careers in Kenya will find this opportunity highly rewarding.

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Why Join Carbacid Investments?

• Work with one of East Africa’s established chemical companies.
• Gain exposure to industrial and commercial product applications.
• Build expertise in customer advisory and technical support.
• Access ongoing professional development opportunities.
• Develop a rewarding career in the chemical and manufacturing industry.
• Work alongside experienced professionals in a dynamic environment.

Professionals interested in jobs in Nairobi, chemistry careers in Kenya, product advisor jobs in East Africa, technical support careers in Kenya, and top employment opportunities in the chemical sector are encouraged to apply.

Application Process

Interested candidates should submit:

• Updated CV/Resume
• Academic certificates
• Diploma transcripts
• Professional references
• Relevant technical certifications (if available)

Only shortlisted candidates will be contacted for interviews and assessments.

Company: Carbacid Investments

Position: Product Advisor

Location: Nairobi, Kenya

Industry: Commodity Chemicals & Manufacturing

Experience: 1–3 Years

Education: Diploma in Chemistry

Employment Type: Full-Time