Cleaning Services Provider – ChildFund International Kenya

Job Overview

ChildFund International Kenya invites qualified and experienced cleaning service providers to submit proposals for the provision of professional cleaning, sanitation, waste management, and gardening services at its offices located in Westlands, Nairobi. The organization seeks a reliable contractor capable of maintaining a clean, safe, and professional working environment that supports approximately 80 staff members across three office floors.

This contract presents an excellent opportunity for established facilities management and cleaning companies with experience servicing corporate offices, NGOs, international organizations, and commercial facilities.

Position Details

Contract Title

Cleaning Services Provider

Location

Westlands, Nairobi, Kenya

Contract Type

Annual Service Contract (Renewable Based on Performance)

Industry

Facilities Management | Cleaning Services | Property Maintenance

Contract Duration

Initial One-Year Contract with Possibility of Renewal

About ChildFund International

ChildFund International is a global child-focused development organization committed to protecting children’s rights and helping vulnerable children achieve their full potential. The organization operates programs that strengthen communities, improve child protection systems, and promote sustainable development initiatives.

ChildFund Kenya maintains modern office facilities and seeks a service provider capable of delivering professional cleaning and maintenance services aligned with international standards.

Scope of Services

The selected contractor will be responsible for comprehensive facility management services covering office cleaning, sanitation, gardening, and waste management.

Office Cleaning Services

• Daily cleaning of office workstations and common areas.
• Cleaning of meeting rooms, conference facilities, and reception areas.
• Maintenance of kitchens and staff break areas.
• Cleaning of washrooms and sanitation facilities.
• Internal and external window cleaning.
• Stairway and corridor cleaning.
• Dusting furniture, fixtures, and office equipment.
• Deep cleaning of designated areas as required.

Waste Management Services

• Provide effective waste management solutions.
• Waste collection and disposal twice weekly.
• Maintain environmentally responsible disposal practices.
• Ensure compliance with local environmental regulations.
• Support office sustainability initiatives.

Gardening & Grounds Maintenance

• Maintain landscaped areas and green spaces.
• Care for indoor and outdoor plants.
• Maintain parking areas and external surroundings.
• Provide regular pruning, watering, and garden upkeep.
• Support overall property maintenance standards.

Staffing Requirements

• Provide a minimum of four qualified janitors.
• Ensure adequate staffing Monday through Friday.
• Maintain service continuity during staff absences.
• Deploy experienced personnel trained in professional cleaning techniques.

Key Responsibilities

The successful contractor will be expected to:

• Deliver high-quality cleaning services across all designated facilities.
• Maintain hygiene standards in line with health and safety regulations.
• Ensure effective facility maintenance and cleanliness management.
• Provide environmentally friendly cleaning products and solutions.
• Conduct quarterly deep-cleaning exercises.
• Monitor service quality and address operational issues promptly.
• Maintain cleaning schedules and service records.
• Ensure all assigned personnel adhere to workplace policies and procedures.

Equipment & Supplies

The contractor will provide all necessary equipment and materials required for service delivery, including:

• Environmentally friendly cleaning chemicals.
• Sanitation management supplies.
• Toilet paper and hand soap.
• Cleaning cloths and paper towels.
• Mops, buckets, and disinfectants.
• Vacuum cleaners and floor care equipment.
• Gardening equipment and maintenance tools.
• Waste disposal materials and containers.

Required Qualifications

Business Requirements

Interested firms should possess:

• Valid Certificate of Registration.
• Current Trading License.
• Valid KRA Tax Compliance Certificate.
• NEMA registration for garbage collection services within the applicable jurisdiction.
• Evidence of financial stability through audited financial statements for the last three years.
• Supporting bank statements covering the previous three years.

Industry Experience

• Proven experience providing commercial cleaning services.
• Demonstrated success servicing corporate offices and institutional facilities.
• Minimum three references from previous or current clients.
• Strong track record in office maintenance and cleaning operations.
• Experience working with NGOs, international organizations, or corporate entities is preferred.

Personnel Requirements

• Trained and experienced cleaning staff.
• Personnel with strong knowledge of workplace hygiene standards.
• Staff free from criminal records or pending legal cases.
• Ability to work within professional office environments.

Preferred Skills & Competencies

The ideal service provider should demonstrate expertise in:

• Cleaning Services
• Facility Management
• Commercial Cleaning
• Property Maintenance
• Waste Management
• Office Maintenance
• Janitorial Services
• Environmental Compliance
• Health and Safety
• Sanitation Management
• Grounds Maintenance
• Gardening Services
• Quality Assurance
• Operational Excellence
• Vendor Management
• Contract Management
• Service Delivery
• Workplace Hygiene
• Facilities Operations
• Customer Service

These highly searched industry competencies are critical for delivering exceptional facility management solutions.

Estimated Contract Value

Expected Market Range

KES 250,000 – KES 700,000 per month

Actual contract value will depend on service scope, staffing levels, equipment requirements, and negotiated terms.

Additional Benefits for Service Providers

• Long-term contract opportunities.
• Potential annual contract renewal.
• Partnership with an international NGO.
• Enhanced business visibility and portfolio growth.
• Opportunity for future service expansion.

Training & Compliance Expectations

The selected contractor should ensure personnel receive training in:

• Workplace health and safety procedures.
• Environmental sustainability practices.
• Professional cleaning standards.
• Waste segregation and disposal processes.
• Customer service and workplace etiquette.
• Emergency response and incident reporting.
• Occupational safety requirements.

Companies interested in additional business and contract opportunities across Kenya may also explore resources available through NGO jobs in Kenya, which features opportunities across facilities management, administration, operations, and professional services sectors.

Site Visit Information

A mandatory site assessment will be conducted to allow interested service providers to evaluate the premises and understand service requirements.

Site Visit Schedule

• Date: 30th and 31st March 2026
• Time: 10:00 AM – 3:00 PM

Attendance is mandatory before submitting a proposal.

Proposal Submission Requirements

Interested firms should submit:

• Technical proposal (maximum 5 pages).
• Financial proposal.
• Company profile.
• Client reference list.
• Registration documents.
• Tax compliance certificates.
• Financial statements.
• Relevant licenses and certifications.

All submissions must clearly demonstrate the firm’s ability to deliver high-quality facility management and cleaning services.

Industry Growth & Business Opportunities

Professional cleaning and facilities management remain among the fastest-growing service sectors supporting corporate offices, healthcare institutions, educational facilities, and international organizations. Service providers that excel in quality assurance, environmental compliance, and operational efficiency continue to benefit from increasing demand across Africa.

Companies looking to expand operations into neighboring markets may also find valuable opportunities through NGO jobs in Liberia, where organizations regularly seek facilities management, maintenance, and operational support providers.

Similarly, firms interested in exploring broader regional opportunities can review procurement and service-related openings at NGO jobs in Lesotho, which features opportunities across administration, facilities, logistics, and support services sectors.

Why Partner with ChildFund International?

Working with ChildFund International provides an opportunity to support a respected global organization dedicated to improving the lives of vulnerable children and communities. The selected service provider will gain experience working within an international NGO environment while building a strong reputation for delivering high-quality cleaning services, facility management, and operational support solutions.