Job Description
Position: Cybersecurity Incident Response Manager
Company: Cisco Systems Kenya
Location: Kisumu, Kenya
Experience: 5+ years in incident response, threat hunting, and security operations
Education: Bachelor’s degree in Computer Science, Information Security or related field
Employment Type: Full-time
Industry: Cybersecurity
Department: Security Operations Center (SOC)
Salary: SSP 180,000 – SSP 250,000 per month
Vacancies:1
Company Overview
Cisco Systems Kenya is a leading global technology company delivering innovative networking, security, and collaboration solutions across Africa. With a strong commitment to digital transformation, Cisco empowers businesses, governments, and educational institutions to build secure, resilient, and future‑ready infrastructures. Operating from Nairobi and regional hubs, Cisco Kenya supports a diverse portfolio of clients, ranging from multinational corporations to local startups, making it a premier employer for technology professionals seeking career growth in Kenya Jobs and beyond.
As part of Cisco’s worldwide network, the Kisumu office plays a strategic role in expanding cybersecurity services throughout the Lake Victoria region. The team collaborates closely with regional partners, government agencies, and industry bodies to strengthen cyber resilience, protect critical data, and promote best practices in incident response. This environment offers unparalleled exposure to cutting‑edge technologies, global expertise, and a culture that values continuous learning and innovation.
Job Overview
The Cybersecurity Incident Response Manager will lead Cisco Kenya’s Security Operations Center (SOC) in detecting, analyzing, and mitigating cyber threats targeting our clients and internal assets. Reporting to the Regional Security Director, the role involves orchestrating incident response activities, developing playbooks, and ensuring compliance with industry standards such as ISO 27001 and NIST. This position is central to Cisco’s mission of safeguarding digital ecosystems and offers a unique opportunity to shape security strategies for a rapidly evolving market.
Applicants will be part of a dynamic team that works closely with threat intelligence analysts, forensic investigators, and engineering specialists to deliver rapid, effective, and coordinated responses to security incidents. The role also includes mentorship of junior analysts, collaboration with sales and consulting teams, and participation in community outreach programs that promote cybersecurity awareness across Kenya.
Key Responsibilities
- Lead and coordinate the end‑to‑end incident response lifecycle, from detection to containment, eradication, and post‑incident analysis.
- Develop, maintain, and continuously improve incident response playbooks, standard operating procedures, and escalation matrices.
- Conduct real‑time threat hunting, forensic analysis, and root‑cause investigations to identify attack vectors and mitigate future risks.
- Collaborate with Cisco engineering teams to apply security patches, configuration changes, and mitigation strategies across client environments.
- Provide strategic guidance to senior leadership on emerging threats, risk assessments, and security posture improvements.
- Mentor and train SOC analysts, fostering a culture of knowledge sharing, skill development, and operational excellence.
- Maintain compliance with regulatory frameworks and industry standards, preparing reports for audits and certifications.
- Represent Cisco at industry conferences, webinars, and local cybersecurity forums to showcase expertise and promote best practices.
Required Skills
- Deep expertise in incident response methodologies, digital forensics, and malware analysis.
- Proficiency with SIEM platforms (e.g., Cisco SecureX, Splunk), IDS/IPS, and endpoint detection and response tools.
- Strong understanding of network protocols, cloud security (AWS, Azure, GCP), and virtualization technologies.
- Excellent analytical, problem‑solving, and decision‑making abilities under pressure.
- Effective communication skills for translating technical findings to non‑technical stakeholders.
- Leadership experience managing cross‑functional teams in high‑stakes environments.
- Relevant certifications such as CISSP, CISM, GCIH, or equivalent are highly desirable.
Education
A Bachelor’s degree in Computer Science, Information Security, Cybersecurity, or a related discipline is required. Advanced degrees or specialized certifications will be considered an advantage.
Experience
Minimum of five years of hands‑on experience in incident response, threat hunting, or security operations, preferably within a large enterprise or managed security service provider (MSSP) environment.
Salary
The position offers a competitive salary range of SSP 180,000 to SSP 250,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and stock options may be included as part of the total compensation package.
Benefits
- Comprehensive health insurance covering medical, dental, and vision.
- Retirement savings plan with employer matching contributions.
- Generous paid time off, including vacation, sick leave, and public holidays.
- Professional development budget for certifications, conferences, and training.
- Employee assistance program and wellness initiatives.
- Flexible working arrangements and remote work options.
Training
- Onboarding program that includes Cisco’s internal security certifications and tools training.
- Access to Cisco Learning Network for continuous skill enhancement.
- Mentorship from senior security architects and global experts.
- Opportunities to attend international cybersecurity summits and workshops.
Working Environment
Cisco Kenya offers a collaborative, inclusive, and technology‑driven workplace. The Kisumu office features state‑of‑the‑art facilities, secure labs, and a vibrant community of innovators. Employees enjoy a supportive culture that encourages creativity, diversity, and work‑life balance, making it an ideal place for professionals seeking long‑term career growth in Kenya.
Application Process
Interested candidates should submit their updated resume and a cover letter outlining their relevant experience through Cisco’s online career portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site technical assessment.
Equal Opportunity Statement
Cisco Systems Kenya is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, disability, sexual orientation, or veteran status. All qualified applicants will receive consideration for employment without discrimination.