Financial Inclusion Officer Job Vacancy in Garissa, Kenya – Financial Services
Job Description
Position: Financial Inclusion Officer
Company: Jumo Kenya Limited
Location: Garissa, Kenya
Experience: 2-3 years in financial services or community development
Education: Bachelor’s degree in Finance, Economics, or related field
Employment Type: Full-Time
Industry: Financial Services
Department: Community Financial Solutions
Salary: 200,000 – 300,000 SSP per annum
Vacancies:1
Company Overview
Jumo Kenya Limited is a leading mobile banking and financial inclusion platform operating across East Africa. With a mission to empower underserved communities through accessible financial services, Jumo leverages technology to provide innovative solutions for savings, credit, and insurance. Operating in Kenya since 2019, Jumo has served over 2 million customers, bridging the gap between traditional banking and digital financial ecosystems.
Job Overview
Jumo Kenya seeks a dynamic Financial Inclusion Officer to drive community engagement and financial literacy initiatives in Garissa. This role will focus on expanding access to digital financial tools for low-income households, small businesses, and rural populations. The position reports directly to the Regional Financial Inclusion Manager and operates under Kenya’s Central Bank financial inclusion guidelines.
Key Responsibilities
- Develop and implement financial literacy programs for rural and semi-urban communities
- Collaborate with local NGOs and government agencies to identify financial inclusion gaps
- Conduct outreach campaigns to promote mobile money and digital banking adoption
- Provide training to community leaders on financial management and digital tools
- Collect and analyze data on financial behavior patterns to inform product development
- Maintain compliance with national financial inclusion regulations and reporting standards
Required Skills
- Strong analytical skills for interpreting financial behavior data
- Excellent communication and interpersonal abilities
- Proficiency in project management and stakeholder coordination
- Cultural sensitivity and experience working in diverse communities
- Fluency in Swahili and English
li>Knowledge of mobile money platforms and digital banking systems
Education
Bachelor’s degree in Finance, Economics, Social Sciences, or related field. Postgraduate qualification in Financial Inclusion or Rural Development is an advantage.
Experience
2-3 years in financial services, microfinance, or community development roles. Experience with mobile money platforms like M-Pesa or Airtel Money is preferred.
Salary
200,000 – 300,000 SSP per annum, commensurate with experience and performance metrics.
Benefits
- Comprehensive health insurance coverage
- Annual professional development budget
- Mobile device allowance
- Performance-based bonuses
- Flexible work schedule with remote options
- Annual leave and public holidays as per Kenyan labor laws
Training
- Onboarding training on Jumo’s digital platforms
- Certification courses in Financial Inclusion and Digital Literacy
- Continuous learning modules on financial regulations
- Leadership development programs
Working Environment
This role operates in a dynamic field environment with frequent travel to rural areas. The position requires working in both office and community settings, with exposure to diverse cultural contexts. Jumo provides all necessary safety equipment and logistical support for field operations.
Application Process
Submit your CV and cover letter to https://kenyajobsearch.com. Applications must include three professional references and a statement of commitment to financial inclusion. Shortlisted candidates will be contacted for interviews by 2026-08-14.
Equal Opportunity Statement
Jumo Kenya Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration without regard to gender, ethnicity, religion, or disability status.
