Parts Field Sales Representative Job in Mombasa

Company: Inchcape Kenya Ltd
Job Position: Parts Field Sales Representative
Location: Mombasa, Kenya
Industry: Automotive / Agricultural Machinery / Spare Parts Sales
Employment Type: Full-Time
Experience Required: Minimum 2 Years
Education Level: Bachelor’s Degree
Salary: Competitive / Company Confidential

Job Overview

Inchcape Kenya Ltd is seeking an experienced and results-driven Parts Field Sales Representative to join its operations team in Mombasa, Kenya. This opportunity is ideal for professionals with experience in agricultural machinery parts sales, field sales, customer relationship management, spare parts inventory, business development, and aftersales services.

The successful candidate will support the growth of parts sales by strengthening customer relationships, managing regional sales plans, and ensuring customers receive timely and accurate spare parts solutions. Professionals with experience in automotive parts, agricultural equipment, machinery spare parts, technical sales, customer support, and inventory management are encouraged to apply.

Candidates interested in additional sales and automotive careers in Kenya can also explore sales representative jobs in Kenya for recruitment updates and job opportunities.

Key Job Responsibilities

The Parts Field Sales Representative will be responsible for:

• Building productive working relationships with employees, technicians, vendors, and customers
• Supporting Service Technicians in identifying required machinery parts
• Responding to customer inquiries regarding parts availability, pricing, and orders
• Informing customers when special order parts arrive
• Coordinating with:
  • Service Department
  • Sales Department
  • Body Shop Teams
  • Operations Teams
• Applying retail sales techniques to promote and upsell spare parts and accessories
• Managing special orders, back orders, and repair order documentation
• Monitoring and maintaining inventory control to reduce idle stock and customer delays
• Using parts catalogues and inventory systems to identify spare parts requirements
• Keeping updated on New Holland machinery products and competitor pricing
• Executing monthly and quarterly sales growth strategies
• Mapping regional markets according to purchasing behavior and customer demand
• Conducting customer follow-ups to ensure sales conversion and retention
• Participating actively in company-led promotions and marketing campaigns

Candidates with expertise in sales forecasting, field sales management, inventory planning, customer service, agricultural equipment sales, account management, spare parts logistics, and aftermarket support will be highly preferred.

Educational Qualifications

Applicants should possess:

• A Bachelor’s Degree in:
  • Business Administration
  • Sales and Marketing
  • Commerce
  • Agricultural Business
  • Or another related field

Added Advantages

• Customer Service Training
• Knowledge of agricultural machinery and spare parts systems
• Familiarity with automotive or heavy equipment industries

Experience Requirements

Candidates should have:

• Minimum 2 years of experience in agricultural machinery parts sales
• Proven sales performance and customer account management success
• Experience working with agricultural equipment, machinery dealerships, automotive parts, or industrial spare parts environments

Mandatory Requirements

• Valid Driving License
• Strong customer focus and relationship management skills
• Ability to work independently and collaboratively within teams
• High level of accuracy and strong attention to detail
• Ability to meet deadlines and manage field activities effectively

Professionals looking for wider East African employment opportunities can also browse sales representative jobs in Rwanda for regional career insights and recruitment opportunities.

Required Skills and Competencies

The ideal candidate should possess:

• Strong field sales and negotiation skills
• Excellent customer relationship management
• Good communication and interpersonal skills
• Inventory and spare parts management knowledge
• Strong problem-solving abilities
• Time management and route planning skills
• Sales reporting and forecasting capabilities
• Technical understanding of machinery components and spare parts
• Ability to identify customer requirements and upsell products

Most Searched Keywords for This Role

Field Sales Representative Jobs, Spare Parts Sales, Agricultural Machinery Jobs, Automotive Sales, Parts Advisor, Customer Service Jobs, Sales Executive, Inventory Management, Spare Parts Inventory, Business Development, Agricultural Equipment Sales, Technical Sales, Account Management, Machinery Parts, Aftermarket Services, Field Marketing, Sales Targets, Dealer Network, Spare Parts Specialist, and Customer Relationship Management.

Salary and Benefits

The estimated salary for a Parts Field Sales Representative in Kenya may range between KES 80,000 – KES 100,000 per month, depending on qualifications, experience, commissions, and company policies.

Benefits May Include:

• Performance-based commissions
• Transport and travel allowances
• Health insurance coverage
• Career advancement opportunities
• Professional sales and product training
• Paid annual leave
• Exposure to agricultural and machinery markets

Job seekers interested in broader African employment opportunities can also review sales representative jobs in Lesotho for additional career resources and recruitment trends.

Training and Career Development

Selected candidates may receive training in:

• Agricultural machinery product knowledge
• Spare parts catalog systems
• Sales negotiation and account management
• Customer retention and aftersales support
• Inventory planning and stock control
• New Holland product updates and competitor analysis
• Regional sales strategy development

This role offers long-term career progression opportunities into positions such as Senior Sales Executive, Parts Sales Manager, Territory Sales Representative, Aftersales Manager, Key Account Manager, Branch Sales Supervisor, and Agricultural Equipment Specialist.

Why Join Inchcape Kenya Ltd?

Joining Inchcape Kenya Ltd offers professionals the opportunity to work in a respected automotive and agricultural equipment environment focused on customer satisfaction, product innovation, business growth, and professional development. This role is ideal for ambitious professionals looking to grow within field sales, machinery parts, and customer relationship management.