Digital Payments Product Manager Job Vacancy in Mombasa, Kenya – Financial Services – FinTech

Job Description

Position: Digital Payments Product Manager

Company: Equity Bank Kenya

Location: Mombasa, Kenya

Experience: 5-7 years

Education: Bachelor’s degree in Business, Finance, or related field

Employment Type: Full-time

Industry: Financial Services – FinTech

Department: Product Management

Salary: SSP 1,200,000 – 1,800,000 per annum

Vacancies:1

Company Overview

Equity Bank Kenya is a leading financial institution in East Africa, recognized for its innovative digital banking solutions and commitment to financial inclusion. With a robust presence across Kenya, the bank serves millions of customers through a blend of traditional branches and cutting‑edge mobile platforms. Equity Bank’s mission is to empower individuals and businesses by providing accessible, secure, and affordable financial services. As part of its strategic growth, the bank is expanding its digital payments ecosystem, creating a fertile environment for professionals seeking dynamic career opportunities in Kenya Jobs.

Operating in a highly competitive FinTech landscape, Equity Bank continuously invests in technology, talent, and partnerships to stay ahead. The organization values diversity, integrity, and customer‑centricity, fostering a culture where innovative ideas thrive. Joining Equity Bank means becoming part of a forward‑thinking team that shapes the future of payments in Kenya and beyond, offering unparalleled exposure to Jobs in Kenya that drive economic development.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of Equity Bank’s digital payment products, including mobile wallets, QR code solutions, and API‑based services for merchants. Reporting to the Head of Digital Innovation, the role involves market research, product strategy, cross‑functional collaboration, and performance monitoring. This position is pivotal in enhancing the bank’s digital footprint, delivering seamless payment experiences, and supporting the broader goal of financial inclusion across the nation. The role aligns with the growing demand for Career Opportunities in Kenya within the FinTech sector.

For more information about Equity Bank’s digital initiatives, visit Kenya Job Search and explore how this role contributes to Employment in Kenya.

Key Responsibilities

• Define product vision, roadmap, and go‑to‑market strategy for digital payment solutions.
• Conduct market analysis, competitor benchmarking, and customer research to identify unmet needs.
• Collaborate with engineering, design, compliance, and marketing teams to deliver product features on time and within budget.
• Manage product backlog, prioritize features, and ensure alignment with regulatory requirements.
• Monitor product performance metrics, analyze data, and implement continuous improvement initiatives.
• Lead pilot programs, gather feedback, and scale successful solutions across Kenya.
• Develop pricing models, revenue forecasts, and business cases for new product launches.
• Represent Equity Bank at industry conferences, fintech forums, and partner meetings.

Required Skills

• Strong understanding of digital payments, mobile money ecosystems, and FinTech trends.
• Proven product management experience in financial services or technology.
• Excellent analytical, problem‑solving, and data‑driven decision‑making abilities.
• Effective communication and stakeholder management skills.
• Ability to work in agile environments and lead cross‑functional teams.
• Knowledge of Kenyan regulatory landscape for payments and data security.

Education

A Bachelor’s degree in Business, Finance, Computer Science, or a related discipline is required. Advanced certifications such as Certified Scrum Product Owner (CSPO) or FinTech specialization are advantageous.

Experience

Minimum of five to seven years of product management experience, preferably within digital payments, banking, or technology firms. Demonstrated success in launching and scaling payment products in emerging markets is essential.

Salary

The compensation package ranges from SSP 1,200,000 to SSP 1,800,000 annually, commensurate with experience and qualifications. The package includes performance‑based bonuses and equity incentives aligned with the bank’s growth objectives.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Generous paid time off and public holidays.
• Professional development allowance and certification support.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering Equity Bank’s culture, compliance, and product suite.
• Continuous learning opportunities through internal workshops, fintech webinars, and external courses.
• Mentorship from senior leaders in digital innovation.

Working Environment

Equity Bank offers a collaborative, hybrid work model that balances remote flexibility with in‑office collaboration at the modern Mombasa headquarters. The office features state‑of‑the‑art technology, open workspaces, and meeting rooms designed for creativity. Employees enjoy a supportive atmosphere that encourages knowledge sharing, diversity, and work‑life balance.

Application Process

Interested candidates should submit their updated resume and a cover letter outlining relevant experience through the online portal on the Equity Bank careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for virtual interviews followed by an on‑site assessment.

Equal Opportunity Statement

Equity Bank Kenya is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and the belief that diverse perspectives drive innovation and success in Kenya.