Job Description

Housekeeper Job in Nairobi, Kenya

Company: Sarova Hotels & Resorts
Location: Nairobi, Kenya
Position: Housekeeper
Employment Type: Full-Time
Industry: Hospitality, Hotels & Accommodation Services

Job Overview

Sarova Hotels & Resorts is seeking a dedicated and detail-oriented Housekeeper to join its hospitality operations in Nairobi, Kenya. The successful candidate will play a key role in maintaining exceptional cleanliness standards, ensuring guest comfort, and supporting the hotel’s commitment to outstanding customer service.

This opportunity is ideal for candidates looking to build a rewarding career in the hospitality sector while working in a professional and guest-focused environment.

Key Responsibilities

• Clean and maintain guest rooms, suites, corridors, and public areas.
• Replace linens, towels, and room amenities according to hotel standards.
• Inspect rooms to ensure cleanliness and presentation requirements are met.
• Report maintenance issues and damaged equipment promptly.
• Follow hotel hygiene, sanitation, and safety procedures.
• Support laundry operations when required.
• Maintain inventory of cleaning supplies and housekeeping materials.
• Assist guests courteously and respond to housekeeping requests.
• Ensure lost-and-found procedures are followed accurately.
• Collaborate with supervisors and front office teams to ensure guest satisfaction.

Candidates interested in Housekeeping Jobs in Kenya and Hotel Jobs in Nairobi will find excellent growth opportunities through this role.

For additional employment opportunities across Africa, visit jobs in Kenya

Required Qualifications

• Secondary School Certificate or equivalent qualification.
• Certificate in Housekeeping, Hospitality Management, or Hotel Operations is an advantage.
• Basic understanding of cleaning techniques and hospitality standards.
• Ability to communicate effectively in English and Swahili.

Experience Requirements

• 1–3 years of experience in housekeeping, hotel operations, guest services, or facility maintenance.
• Experience working in hotels, resorts, serviced apartments, or hospitality establishments preferred.
• Fresh candidates with relevant hospitality training may also be considered.

Applicants searching for Hospitality Jobs in Kenya or Cleaning Jobs in Nairobi are encouraged to apply.

Essential Skills

• Strong Housekeeping Management skills.
• Knowledge of Hotel Operations procedures.
• Excellent Guest Service Skills.
• Understanding of Cleaning and Sanitation Standards.
• Effective Time Management abilities.
• Strong Attention to Detail.
• Experience with Room Attendant Duties.
• Knowledge of Facility Maintenance Support.
• Ability to perform Inventory Management tasks.
• Strong Customer Service orientation.

Salary and Benefits

• Monthly Salary: KES 45,000 – KES 75,000 depending on experience and qualifications.
• Service charge eligibility where applicable.
• Medical coverage.
• Meals during working shifts.
• Uniforms provided by the employer.
• Paid annual leave.
• Statutory benefits and pension contributions.
• Career advancement opportunities within the hospitality group.

Professionals interested in Housekeeper Jobs in Nairobi, Hospitality Careers in Kenya, and Hotel Housekeeper Jobs in Kenya may find this role particularly attractive.

Training and Development

Successful candidates will receive training in:

• Professional housekeeping standards.
• Guest relations and hospitality excellence.
• Workplace safety and hygiene practices.
• Hotel quality assurance procedures.
• Laundry and linen management.
• Environmental sustainability practices in hospitality.

Those seeking Entry Level Jobs in Kenya and Hospitality Training Opportunities in Nairobi can benefit from the structured development programs available.

Learn about additional opportunities throughout Africa at jobs in Botswana

Work Environment

The position involves working in a fast-paced hospitality setting requiring flexibility, teamwork, and a commitment to maintaining high service standards. Candidates must be able to stand for extended periods, perform physical cleaning tasks, and maintain professionalism when interacting with guests.

Candidates searching for Resort Jobs in Kenya, Accommodation Jobs in Nairobi, and Guest Services Jobs in Kenya are encouraged to submit applications.

Further career resources are available at jobs in Senegal

Career Growth Opportunities

This position can lead to advancement into supervisory and management roles, including:

• Housekeeping Supervisor
• Senior Housekeeper
• Floor Supervisor
• Executive Housekeeper
• Hospitality Operations Coordinator

Individuals pursuing Housekeeping Careers in Kenya, Hotel Careers in Nairobi, Room Attendant Jobs in Kenya, and Hospitality Management Jobs in Kenya will gain valuable industry experience.

Explore more regional opportunities through jobs in Sierra Leone

Application Process

Interested candidates should submit:

• Updated CV/Resume
• Educational certificates
• Professional training certificates (if applicable)
• Employment references

Shortlisted applicants will undergo an interview, practical housekeeping assessment, and reference verification process.

Location: Nairobi, Kenya
Department: Housekeeping Operations
Employment Type: Permanent Full-Time

Sarova Hotels & Resorts is committed to delivering exceptional hospitality experiences while providing equal employment opportunities and professional growth for qualified candidates.