Job Description
Position: Telecommunications Network Optimization Engineer
Company: Safaricom PLC
Location: Mombasa, Kenya
Experience: 3-5 years of relevant experience
Education: Bachelor’s degree in Telecommunications Engineering or related field
Employment Type: Full-time
Industry: Telecommunications
Department: Network Engineering
Salary: SSP 150,000 – 250,000 per month
Vacancies:1
Company Overview
Safaricom PLC is Kenya’s leading telecommunications provider, renowned for its innovative mobile services, broadband solutions, and commitment to digital inclusion. With a robust network that spans urban and rural areas, Safaricom plays a pivotal role in connecting millions of Kenyans to the global economy. The company’s culture emphasizes continuous learning, customer centricity, and sustainable growth, making it an attractive employer for professionals seeking to shape the future of telecommunications in Kenya. As part of its expansion strategy, Safaricom is investing heavily in network optimization to deliver faster, more reliable services across the coastal region, creating exciting career opportunities for skilled engineers.
Job Overview
The Telecommunications Network Optimization Engineer will be responsible for designing, analyzing, and improving Safaricom’s mobile and fixed broadband networks in the Mombasa region. This role involves collaborating with cross‑functional teams to implement optimization strategies that enhance coverage, capacity, and quality of service. The successful candidate will leverage advanced analytics, drive performance monitoring, and contribute to the rollout of next‑generation technologies such as 5G and fiber‑to‑the‑home. This position offers a dynamic environment where innovative thinking directly impacts the connectivity experience of millions of users, aligning with the broader goal of digital transformation in Kenya. For more information about Safaricom’s career opportunities, visit Kenya Job Search.
Key Responsibilities
- Conduct comprehensive network performance assessments using drive‑test data, KPI dashboards, and simulation tools.
- Develop and implement optimization plans to improve coverage, capacity, and latency across urban and coastal zones.
- Collaborate with radio planning, RF engineering, and field operations teams to execute network upgrades and parameter adjustments.
- Analyze traffic patterns and forecast demand to support capacity planning for 5G and fiber deployments.
- Prepare technical reports and presentations for senior management, highlighting optimization outcomes and ROI.
- Monitor post‑implementation performance and fine‑tune configurations to ensure sustained service quality.
Required Skills
- Proficiency with network optimization tools such as Atoll, Planet, or TEMS.
- Strong analytical skills and ability to interpret large data sets.
- Knowledge of LTE, 5G NR, and fiber‑optic technologies.
- Excellent problem‑solving abilities and attention to detail.
- Effective communication skills for cross‑team collaboration.
- Ability to work independently and manage multiple projects simultaneously.
Education
A Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a closely related discipline is required. Professional certifications (e.g., Cisco CCNP, Nokia NRS) are advantageous.
Experience
Applicants should have 3‑5 years of hands‑on experience in telecom network planning, optimization, or performance engineering, preferably within a mobile operator environment.
Salary
The role offers a competitive salary range of SSP 150,000 to 250,000 per month, commensurate with experience and qualifications, along with performance‑based incentives.
Benefits
- Health insurance covering employee and dependents.
- Retirement savings plan (NSSF contributions).
- Annual performance bonus.
- Paid annual and sick leave.
- Employee discount on Safaricom services and devices.
- Access to continuous learning platforms and certifications.
Training
- Onboarding program covering Safaricom’s network architecture and tools.
- Regular technical workshops on 5G, AI‑driven optimization, and emerging telecom standards.
- Mentorship from senior network engineers.
- Opportunities to attend industry conferences and seminars.
Working Environment
The position is based in Safaricom’s modern Mombasa office, featuring collaborative workspaces, state‑of‑the‑art labs, and flexible working arrangements. Field visits to network sites are part of the role, requiring occasional travel within the coastal region.
Application Process
Interested candidates should submit their updated CV through the Safaricom careers portal. Applications will be reviewed by the talent acquisition team, and shortlisted candidates will be invited for a technical interview followed by a managerial interview.
Equal Opportunity Statement
Safaricom PLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, disability, or background.