Network Optimization Engineer Job Vacancy in Garissa, Kenya – Telecommunications

Job Description

Position:Network Optimization Engineer

Company:Safaricom PLC

Location:Garissa, Kenya

Experience:3-5 years

Education:Bachelor’s Degree in Telecommunications Engineering or related field

Employment Type:Full-time

Industry:Telecommunications

Department:Network Engineering

Salary:SSP 120,000 – 180,000 per month

Vacancies:1

Company Overview

Safaricom PLC is Kenya’s leading telecommunications provider, renowned for its innovative mobile solutions, extensive network coverage, and commitment to digital inclusion. With a customer base exceeding 35 million, Safaricom drives the nation’s connectivity through voice, data, and mobile financial services. The company operates globally through strategic partnerships and invests heavily in infrastructure projects that empower rural communities, including Garissa. As a forward‑thinking organization, Safaricom continuously seeks talent that can enhance network performance, support emerging technologies, and contribute to Kenya Jobs growth. This role offers a unique chance to be part of a dynamic team shaping the future of telecommunications in Kenya.

Job Overview

The Network Optimization Engineer will be responsible for analyzing, designing, and implementing solutions that improve the efficiency, reliability, and capacity of Safaricom’s radio access network in the Garissa region. The role involves close collaboration with field engineers, planning teams, and vendor partners to ensure optimal network performance. Candidates will work on cutting‑edge technologies such as 4G LTE, 5G trials, and IoT connectivity, directly impacting the quality of service for millions of users. For more information about Safaricom’s vision and career pathways, visit https://kenyajobsearch.com/. This position is a key component of Safaricom’s strategy to expand high‑speed connectivity across underserved areas, aligning with national goals for digital transformation and creating valuable Career Opportunities in Kenya.

Key Responsibilities

• Conduct comprehensive drive tests and data analysis to identify network bottlenecks and coverage gaps.
• Develop and implement optimization plans for radio parameters, handover settings, and load balancing.
• Collaborate with the Radio Planning team to design capacity upgrades and new site deployments.
• Monitor key performance indicators (KPIs) and generate regular performance reports for management.
• Work with vendor technical support to troubleshoot hardware and software issues.
• Participate in 5G pilot projects, evaluating performance and recommending enhancements.
• Provide technical guidance and mentorship to junior field engineers.
• Ensure compliance with regulatory standards and Safaricom’s quality guidelines.

Required Skills

• Strong analytical skills with proficiency in network analysis tools (e.g., Atoll, TEMS, NEMO).
• In‑depth knowledge of LTE and emerging 5G technologies.
• Experience with drive‑test equipment and data processing software.
• Excellent problem‑solving abilities and attention to detail.
• Effective communication skills for cross‑functional collaboration.
• Ability to work independently in remote locations and adapt to challenging field conditions.

Education

A Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a closely related discipline is required. Professional certifications such as Cisco CCNA/CCNP, Nokia NRS, or Ericsson certifications are advantageous.

Experience

Applicants should have a minimum of three to five years of hands‑on experience in mobile network optimization, preferably within a large carrier environment. Experience in rural network deployments and familiarity with the Kenyan telecom regulatory framework will be considered a strong asset.

Salary

The position offers a competitive salary range of SSP 120,000 to 180,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and annual salary reviews are part of the compensation package.

Benefits

• Health insurance covering employee and dependents.
• Retirement savings plan (NSSF contribution).
• Paid annual leave and sick leave.
• Employee discount on Safaricom services and devices.
• Transportation allowance for field assignments.
• Opportunities for international exposure through Safaricom’s global projects.

Training

• Comprehensive onboarding program covering Safaricom’s network architecture and tools.
• Continuous professional development through sponsored certifications and workshops.
• Access to internal learning platforms and mentorship from senior engineers.

Working Environment

The role combines office‑based analytical work with field visits to network sites across Garissa and surrounding counties. Safaricom promotes a collaborative culture, encouraging innovation and knowledge sharing. Employees benefit from a safe, inclusive workplace that values diversity and supports work‑life balance.

Application Process

Interested candidates should submit their application through Safaricom’s online career portal. The process includes an initial resume screening, a technical assessment, and two interview stages – one with the hiring manager and another with the senior network engineering team. Successful applicants will receive a formal offer within two weeks of the final interview.

Equal Opportunity Statement

Safaricom PLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, disability, or background. Our hiring practices reflect our dedication to fairness and the promotion of talent across Kenya.